DIY 365 Crafting
{Your Website }

At {Your Business Name}, we aim to make your shopping experience simple, transparent, and stress-free from start to finish.

Shipping Rates

All prices on {your website} include {List all that apply/taxes, shipping, and handling.} The price you see is the price you pay—no hidden fees or surprise charges at checkout.

Processing Time

Orders are typically processed within {List Processing Time}. Once your order has been prepared and shipped, you will receive a confirmation notification.

Shipping Method

All physical items are shipped via {List how items are shipped (Priority, UPS, etc.)}, providing reliable and timely delivery.

Shipping Location

All orders are shipped from {Your State/Country & Zipcode}.

Estimated Delivery Time

USPS Priority Mail typically delivers within 1–3 business days after shipment, depending on your location. Please note that delivery times are estimates and may vary due to postal service conditions.

Tracking Information

Tracking details will be provided once your order has shipped so you can monitor its progress.

Shipping Area

At this time, we ship within the United States only.

Delays & Issues

While we strive to ensure timely delivery, {Your Business Name} is not responsible for delays caused by USPS or circumstances beyond our control (such as weather or holidays).

If your package is lost, damaged, or significantly delayed, please contact us and we will do our best to assist you.

All purchases from {Your Business Name} are subject to the following return and refund terms. By placing an order, you agree to this policy.

Digital Products – No Returns or Refunds

All digital products, including SVG files, printable files, and downloadable content, are final sale.

Due to the nature of digital items, no refunds, returns, or exchanges will be issued under any circumstances, including but not limited to:

• Accidental purchases

• File incompatibility

• Lack of knowledge on how to use the files

It is the customer’s responsibility to ensure compatibility with their software and equipment prior to purchase.

Physical Craft Kits – Limited Returns

Returns are accepted only under strict conditions:

• Return requests must be submitted within 5 days of confirmed delivery

• Items must be unused, unopened, and in original, resalable condition

• Returns must be approved in advance—unauthorized returns will not be accepted

• Buyer is responsible for all return shipping costs.

{Your Business Name} reserves the right to deny any return that does not meet these conditions.

Damaged, Defective, or Incorrect Items

Claims for damaged, defective, or incorrect items must be reported within 48 hours of delivery.

To be eligible for resolution, you must provide:

• Clear photos of the item

• Photos of packaging

• Description of the issue

Failure to provide sufficient evidence may result in denial of the claim.

At our discretion, we may offer:

• A replacement item, or

• A partial or full refund

Refunds (If Approved)

If a return or claim is approved:

• Refunds will be issued to the original payment method only

• Shipping and handling costs are non-refundable

• A restocking fee may be applied at our discretion

• Refund processing times may vary depending on your financial institution

Non-Returnable Items

The following items are not eligible for return or refund:

• Digital downloads (all files)

• Used or opened craft kits

• Items returned without prior approval

• Items returned in non-resalable condition

Order Refusal & Cancellation

{Your Business Name} reserves the right to cancel or refuse any order at any time for any reason, including suspected fraud or policy abuse.

Contact Us

If you have any questions about your order or shipping, please reach out!